I ordered a sectional from Pier 1 yesterday. When I rechecked the measurements, I realized they wouldn't fit.
I was forced to pay an exorbitant shipping fee of $185. since it supposedly could not be sent to a store. If they could send it to me from the warehouse, they could send it to a store. I called today to cancel and was told they hadn't been shipped.
However, when I said that I wanted to cancel the order, they said that I couldn't. It had to have been cancelled within one hour of placing the order. So, I am forced to keep the set or pay double the shipping fee, $370.
to return it. I will never be a customer again.
Monetary Loss: $185.