Bought an area rug at Pier One in South Surrey, BC, with cash. Took it back a week later with the receipt and was told they could not give me the refund as they didn't have any cash in the till.
When I pressed them on the issue, finding it hard to believe that a store wouldn't have cash, they clerk information me that she did have a float, but couldn't use it for refunds. That I would need to check back and they would let me know when they had cash.
I have heard of some ridiculous policies in my time, but this is the top of the list. I certainly won't be shopping there again.
Product or Service Mentioned: Pier 1 Imports Rug.
Reason of review: Return, Exchange or Cancellation Policy.