Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
0 comments

I visited the Lakeland FL., Pier 1 store today.... As soon as I walked in, I immediately noticed some items I had purchased at full price now was on sale .....I asked if they price adjusted within a certain time and I immediately was told NO!!

I didn't believe that was right so I called Customer Service and was told YES they do YET the Customer Service Rep. couldn't adjust my Pier 1 Account??? With all technology we have today it left me....smh?

I proceeded to go back in the store to explain their own store policy and the employee still refused to price adjust my account!!! Well guess what Pier 1.....I will be returning my items and closing out my Pier 1 Account....

Product or Service Mentioned: Pier 1 Imports Customer Care.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Jan 11.
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