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I ordered online. I received an email within a few minutes but it had the WRONG shipping address. I looked online and my online account has the correct information. I called - they told me I would have to contact UPS and have them change the shipping AFTER I receive...
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#1373421
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I've been trying to get the lia performance sofa shipped to me for over 3 weeks. It has been out of stock..imagine that...the whole time its been on sale. What you want to bet it'll be shipped back to store just in time for it to go up $400?? Roswell, georgia where I...
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2.4
I liked
  • Product
I didn't like
  • Did not fix issue
  • No one being able to help me
  • No problem solving
#1354606
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I purchased a metro desk online (Pier 1) on 914/18 the desk arrived with a large piece of wood broken out of one of the desk drawers. I talk to Jarred (Peoria 1 Customer Care) on 9/24/18 and you all no longer had the desk in stock ( on back order). Jarred said I could...
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1.5
#1383528
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I find it hard to believe that in 2018 these stores are still trying to pull off this old school policy of following black people around stores as if they are going to rob them blind. They are so ignorant and bold with it as well, even going as far as to make eye...
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Anonymous
Durpa

Face it you the customer has caused this. They are not mind readers so they don’t know if you are actually honest or not. Everyone gets followed benit white or black. You want...

Anonymous
Anonymous

Does your corporate America employer know how racist you are towards young white females?

1.0
#1202847
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Pier 1 Imports - Carmen sofa chair and love seat
I purchase a leather sofa and love seat and less than three years it started to ripped and fall apart. I sent in pictures of the damages and was told that's from normal wear and tear. I explain that i have no kids, it's just my wife and myself and we may have visitors...
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3.5
#1239325
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I have been trying for 3-4 months to get corrine dining chairs(6). I keep calling and going into store( they don't have samples of fabric in store-how can that be?) trying to get neutral chairs . They don't have them in stores, they say they are coming in as shipments...
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2.0
#1347719
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It was a very very horrible experience, when I was returning a gift using a gift receipt. They returned it to the buyer credit, however I told them it is a gift and I was returning using a gift receipt. The horrible part was in how they are dealing with the situation...
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1.0
I didn't like
  • Poor customer service
  • Very rude attuitude with customer
  • Poor quality of merchandise and the way i was treated
#1325411
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The love affair is over, so to speak. I'm tired of getting the whiplash involved when speaking either to super sweet employees who have no control over anything or to obnoxiously fake management who don't care about product quality or preventable shipping damage or...
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2.3
#1284615
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Pier 1 Imports - Furniture is junk

We bought a sofa and a love seat. The love seat did not get a lot of use, but the sofa had myself and my husband on it nightly. The springs popped through the bottom and scratched our wood floors. We had to throw it out 6 mo this after purchasing.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
#1341075
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There have been many changes during those years, but one thing hasn't changed and that's how little value long term employees, or employees in general, are to this company. My raises have never been more than 23¢ an hour. The cost of living increases @ 4% a year so...
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#1324809
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