Pier 1 Imports Reviews and Complaints
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I purchased a metro desk online (Pier 1) on 914/18 the desk arrived with a large piece of wood broken out of one of the desk drawers. I talk to Jarred (Peoria 1 Customer Care) on 9/24/18 and you all no longer had the desk in stock ( on back order). Jarred said I could...
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I ordered online. I received an email within a few minutes but it had the WRONG shipping address. I looked online and my online account has the correct information. I called - they told me I would have to contact UPS and have them change the shipping AFTER I receive...
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I've been trying to get the lia performance sofa shipped to me for over 3 weeks. It has been out of stock..imagine that...the whole time its been on sale. What you want to bet it'll be shipped back to store just in time for it to go up $400?? Roswell, georgia where I...
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I liked
- Product
I didn't like
- Did not fix issue
- No problem solving
- No one being able to help me
I have been trying for 3-4 months to get corrine dining chairs(6). I keep calling and going into store( they don't have samples of fabric in store-how can that be?) trying to get neutral chairs . They don't have them in stores, they say they are coming in as shipments...
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Pier 1 Imports - Furniture is junk
We bought a sofa and a love seat. The love seat did not get a lot of use, but the sofa had myself and my husband on it nightly. The springs popped through the bottom and scratched our wood floors. We had to throw it out 6 mo this after purchasing.
I bought 4 bar stools and 2 chairs from pier 1, loved the material, went great in my house. Spot cleaned a few spots. The stuffing apparently bled through the fabric and left dark streaks on the material which makes it look dirty and worse!! I am very disappointed as I...
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It was a very very horrible experience, when I was returning a gift using a gift receipt. They returned it to the buyer credit, however I told them it is a gift and I was returning using a gift receipt. The horrible part was in how they are dealing with the situation...
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I didn't like
- Very rude attuitude with customer
- Poor customer service
- Poor quality of merchandise and the way i was treated
There have been many changes during those years, but one thing hasn't changed and that's how little value long term employees, or employees in general, are to this company. My raises have never been more than 23¢ an hour. The cost of living increases @ 4% a year so...
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The love affair is over, so to speak. I'm tired of getting the whiplash involved when speaking either to super sweet employees who have no control over anything or to obnoxiously fake management who don't care about product quality or preventable shipping damage or...
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Similar to Pier 1 Imports
Palm Harbor Store 31650 US Highway 19 N Palm Harbor, FL 34684 Store: 0487 Reg: 02 Tran: 2339 6/16/18 I tried paying cash at this store and the clerk didn't know how to make change for a dollar. Not only was she slow and inept, she was rude. This wasn't the worst...
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I didn't like
- How they handled me as a customer
- Professionalism
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