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I've been trying to get the lia performance sofa shipped to me for over 3 weeks. It has been out of stock..imagine that...the whole time its been on sale. What you want to bet it'll be shipped back to store just in time for it to go up $400?? Roswell, georgia where I...
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2.4
I liked
  • Product
I didn't like
  • No one being able to help me
  • Did not fix issue
  • No problem solving
#1354606
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I have been trying for 3-4 months to get corrine dining chairs(6). I keep calling and going into store( they don't have samples of fabric in store-how can that be?) trying to get neutral chairs . They don't have them in stores, they say they are coming in as shipments...
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2.0
#1347719
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Pier 1 Imports - Furniture is junk

We bought a sofa and a love seat. The love seat did not get a lot of use, but the sofa had myself and my husband on it nightly. The springs popped through the bottom and scratched our wood floors. We had to throw it out 6 mo this after purchasing.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1341075
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I bought 4 bar stools and 2 chairs from pier 1, loved the material, went great in my house. Spot cleaned a few spots. The stuffing apparently bled through the fabric and left dark streaks on the material which makes it look dirty and worse!! I am very disappointed as I...
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#1338602
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It was a very very horrible experience, when I was returning a gift using a gift receipt. They returned it to the buyer credit, however I told them it is a gift and I was returning using a gift receipt. The horrible part was in how they are dealing with the situation...
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1.0
I didn't like
  • Not honest
  • Very rude attuitude with customer
  • Poor quality of merchandise and the way i was treated
#1325411
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There have been many changes during those years, but one thing hasn't changed and that's how little value long term employees, or employees in general, are to this company. My raises have never been more than 23¢ an hour. The cost of living increases @ 4% a year so...
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#1324809
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The love affair is over, so to speak. I'm tired of getting the whiplash involved when speaking either to super sweet employees who have no control over anything or to obnoxiously fake management who don't care about product quality or preventable shipping damage or...
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2.3
#1284615
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Palm Harbor Store 31650 US Highway 19 N Palm Harbor, FL 34684 Store: 0487 Reg: 02 Tran: 2339 6/16/18 I tried paying cash at this store and the clerk didn't know how to make change for a dollar. Not only was she slow and inept, she was rude. This wasn't the worst...
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2.3
I didn't like
  • How they handled me as a customer
  • Professionalism
#1282353
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This is a warning to all potential customers that the delivery service is beyond horrible. They tried to deliver my pier one product four times and 3 times they didn't show up and lied that they were here. The 4th time they showed up with damaged furniture. I am still...
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2.5
#1281326
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Contact Pier 1 Imports

Mailing Address:
Pier 1 Imports
100 Pier 1 Place
Fort Worth, Texas 76102
United States
Phone:
(800) 245-4595
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I have witnessed an angry employee at the La Frontera Store. He was angry and talking unprofessional to an employee. Some one needs to talk to him because he gets angry often. If he cannot get his way, then he gets angry and very angry. He should not work there. Will...
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#1270407
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