Product: Pier 1 Imports Customer Care Clear all filters (0 of 10 reviews match)
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I find it hard to believe that in 2018 these stores are still trying to pull off this old school policy of following black people around stores as if they are going to rob them blind. They are so ignorant and bold with it as well, even going as far as to make eye...
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Anonymous
Durpa

Face it you the customer has caused this. They are not mind readers so they don’t know if you are actually honest or not. Everyone gets followed benit white or black. You want...

Anonymous
Anonymous

Does your corporate America employer know how racist you are towards young white females?

1.0
Product
Pier 1 Imports Customer Care
#1202847
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I visited the Lakeland FL., Pier 1 store today....As soon as I walked in, I immediately noticed some items I had purchased at full price now was on sale .....I asked if they price adjusted within a certain time and I immediately was told NO!! I didn't believe that was...
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1.0
Product
Pier 1 Imports Customer Care
#1166970
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Cheri (at Store 0034) does not belong in retail.Her tone of voice towards customers is very unwelcoming. Why does she still have a job? She was very rude and disrespectful as I was trying to buy a Christmas tree. Not to mention, I didn't get acknowledged immediately as...
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2.4
Product
Pier 1 Imports Customer Care
#1162905
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First of all, they are very unprofessional.I was in the store a week ago and I purchased 4 Corrine leather chairs and they had a sales price on it. She went to check the price and said it was left over from a September sale and it's not her fault, but she can't honor...
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1.0
Product
Pier 1 Imports Customer Care
#1118636
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Bought 3 bar stools in store.Spent time measuring and telling 3 different salespeople I want 30" bar stool. Not counter height. Ordered. Got home. Order was COUNTER HEIGHT. Called store. Told me call customer service. On hold 45 minutes. No answer. Three more calls to...
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Anonymous
Cartybabe

One month later. Resolved through my own efforts. 6 bar stools came to the house after waiting all day. Arrived 9 pm. Coughs driver and sent three back after checking all trac...

1.6
Product
Pier 1 Imports Customer Care
#1091339
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As a consumer, I usually have good experiences.What I agree to at the time of the purchase is usually what I get. With Pier One this was not the case. After a nearly $2000 purchase that was made for my first home, I am still currently waiting for the remainder of my...
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2.0
Product
Pier 1 Imports Customer Care
I didn't like
  • Botched order
#921763
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Where do I begin? The sale associate who couldn't figure out my coupon thus having me go through several "attempts" totaling 45 minutes to order? Or the delivery company that can't be reached by phone EVER? Perhaps the furniture that came damaged? Or was it the "white...
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1.8
Product
Pier 1 Imports Customer Care
I liked
  • Customer services at corporate offices
I didn't like
  • Experience and especially the treatment at the store
#911678
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On 724/16 I was in Pier 1 at the Christiana Mall in Newark, DE looking for nothing in particular when I spotted a floor model outdoor settee and chair reduced by 75%.The sales associate Sandy began helping me with cushions and pillows to purchase. She and I spent about...
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2.3
Product
Pier 1 Imports Customer Care
I liked
  • Sales
  • Started out pleasant
I didn't like
  • Poor sales associate
#888172
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I am mom of 2 little kids.I came to look around as I need to decorate my new house. I was taking pictures so I can go back and decide after checking with my family. I was asked rudely by the customer service persons "when you are just looking why are you taking...
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Product
Pier 1 Imports Customer Care
#826375
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I recently made a fairly expensive furniture purchase from Piere 1 imports. I paid more than 100 dollars over my purchase price to have this delivered with assembly. When the item finally arrived 2 weeks later, there had been a mistake in my order and they thought...
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1.0
Product
Pier 1 Imports Customer Care
#553567
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