Pier 1 Imports - Didn't listen to request for gift receipt
Shopping around 7:50pm on 12-17-12 for gift for Christmas party.Made my selection asked cashier BEFORE she rang me up for GIFT RECEIPT in case my friend wasn't satisfied.
Another customer walks up, another cashier is helping her and my cashier starts talking with the other customer. Then she explains to me....I'm sorry I FORGOT to print out your GIFT RECEIPT. I'll have to void the charge out and redo the transaction. Okay.
Again I have to swipe my card.I'm on my way. Today I check my bank and the charge was deducted TWICE! Icall the PIER 1 where I made the purchase, asked to speak to store manager. Michelle was her name.I told her what happened and immediately without even apologizing for my inconvenience, she starts blaming it on my bank!
She tells me I have to take it up with the bank, but she will FAX them a copy of voided sale.So I told her because my cashier DID NOT LUSTEN TO ME....then I have wasted 2 hours of my time and I still don't have my money back!
Monetary Loss: $28.